Private & non-medical support

Private IVF and fertility support for the emotional and logistical demands of treatment.

Anana Fertility Concierge provides private, non-medical IVF and fertility support for women and couples who want high-touch, discreet support as they navigate fertility treatment.

Anana Fertility Concierge does not provide medical advice, therapy, lab interpretation, medication changes, crisis support, or emergency support.

Is this for you

Who This Is For

Scope of support

What Support May Include

Emotional support

A steady, private space during fertility treatment.

Clinic-question preparation

Organize your thoughts and questions before appointments.

Appointment organization

Keep track of what's next and when.

Medication schedule organization

Based only on the instructions your clinic has already given you.

Partner/family communication support

Help talking through treatment with the people close to you.

Retrieval, transfer, beta day & TWW support

Support through the hardest, highest-stress days of a cycle.

Simple next-step planning

Clarity on what to focus on next.

Written recap after sessions

So nothing discussed gets lost.

Note: All medical questions, medication questions, symptoms, lab results, and treatment decisions must be directed to your clinic or medical team.

Support from someone who has lived it

Anana Fertility Concierge was built by someone who has walked this road herself — years of fertility treatment, filled with appointments and long waits, hopeful cycles and heartbreaking ones, surgeries, testing, and procedures. She knows what it feels like to sit with disappointment and still find the strength to take the next step. That lived experience is the foundation of this service: understanding not just what fertility treatment involves, but what real support feels like when you're in the middle of it. She is not a clinician, nurse, therapist, or medical advisor — her support is based on lived experience and practical, organizational support, and it doesn't replace your medical team. It's there for everything alongside it.

Founding beta offers

Private Support, By Application

Two ways to begin. Every engagement starts with a private support session.

Founding IVF Concierge

$1,500 / month
Only available after your Private Session · paid upfront

Ongoing support for an active treatment period: weekly private calls, private messaging with replies within one business day, and organization support between sessions.

  • One weekly 45-minute private call
  • Private messaging · replies within 1 business day
  • Clinic-question & appointment organization
  • Written recap with key takeaways and next steps after each call
Apply for Monthly Concierge
Available to past clients only

Quick IVF Check-In

$125

20-minute private call for quick emotional support, clinic-question prep, appointment debriefing, beta-day anxiety, or decision organization. Requires a completed Private Session first.

IVF Support Day Pass

$149

One-day messaging window (up to 5 replies) for high-stress days — trigger, retrieval, transfer, or beta day. Not unlimited texting; not emergency or crisis support.

By private invitation, later

White-Glove IVF Concierge

$12,500 per cycle

A fully premium, one-cycle support window (up to 8 weeks) for clients wanting the highest level of hands-on support — priority messaging, weekly calls, onboarding, and full-cycle planning. Not available during the initial beta unless manually approved.

Getting started

How It Works

Apply for private support using the form below.

Anana Fertility reviews your fit and availability.

If approved, you'll receive the next booking and payment step.

Complete payment and any required agreement or intake steps.

Attend your private session or begin your support period.

Receive your recap and next-step plan, where applicable.

Important Boundaries

Anana Fertility Concierge is not a fertility clinic, medical provider, nursing service, therapy practice, mental-health provider, medical interpreter, emergency service, or telehealth provider.

Anana Fertility Concierge does not diagnose, prescribe, change medications, interpret labs, review symptoms for medical decision-making, recommend treatment protocols, provide therapy, provide crisis support, or replace a client's clinic, doctor, nurse, therapist, or medical team.

Clients are responsible for confirming all medical instructions, medication instructions, lab results, symptoms, treatment decisions, and urgent concerns directly with their clinic or licensed medical team.

If you're experiencing a medical emergency, severe symptoms, severe pain, heavy bleeding, a medication reaction, thoughts of self-harm, suicidal thoughts, or an urgent mental-health crisis — please contact your clinic or doctor, call 911, call or text 988, or reach out to emergency services right away. We'll always point you toward the right kind of help first.

Before you apply

Policies Summary

The full agreement is provided separately before booking. Here's the short version.

Payment

All Anana Fertility Concierge services are prepaid. Appointments and support are not confirmed until payment and any required agreement/intake steps are completed. We do not bill after services are provided.

Cancellation & rescheduling

All cancellation and reschedule requests must be submitted in writing by email. Text, social media messages, voicemail, or verbal requests during a call are not considered official notice.

Private Session: cancel/reschedule 72+ hours ahead by email, or it's non-refundable.

Quick Check-In: 48+ hours ahead, or non-refundable.

Day Pass: 48+ hours before the support day begins; non-refundable once started.

Monthly Concierge: cancel by email 7+ days before the next month begins to avoid being charged; non-refundable once a support month begins.

White-Glove: cancel/reschedule 7+ days before the support period begins; non-refundable once it begins.

Late arrival & no-shows

Grace periods: Private Session — 15 min · Concierge weekly call — 10 min · Quick Check-In — 5 min · White-Glove call — 10–15 min. Sessions still end at the originally scheduled time regardless of late arrival.

If you don't join within the grace period, it's considered a no-show — non-refundable, not reschedulable, and a new paid booking is required.

Outcomes & treatment changes

Anana Fertility Concierge does not guarantee any specific outcome, result, emotional response, medical decision, treatment result, or personal takeaway. Services are non-refundable once provided.

If your treatment cycle is cancelled, delayed, changed, or paused after a Monthly or White-Glove period begins, payments remain non-refundable — support simply shifts to next-step planning, emotional support, and organization for whenever you're ready to continue.

Client conduct

We ask for respectful communication and for support to stay within its stated, non-medical scope. If a request falls outside that scope — like needing urgent medical or crisis support — we'll redirect you to the right kind of help rather than try to provide it ourselves.

Anana Fertility Concierge may end support if a client is abusive, threatening, harassing, or repeatedly disregards these boundaries. If support ends for this reason, payment for the active period is non-refundable, and future bookings require approval.

Availability

U.S. Service Area

Anana Fertility Concierge currently provides private, non-medical IVF and fertility support to clients located in the United States. Services are available only where permitted — if any service, package, communication method, or request falls outside what we're able to offer, we may decline, limit, pause, or discontinue it.

Your information

Privacy

Fertility and reproductive health information is sensitive. We take reasonable steps to protect client information and never sell it. We may use third-party tools for scheduling, payment, email, video calls, and forms — these have their own privacy and security practices. Please avoid sending sensitive information beyond what's needed for support.

Ready when you are

Apply for Private IVF Support

Every engagement begins with an application, so we can make sure it's the right fit before anything is booked.